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- Check-in / Check-out:
- Check-in: from 3:00 PM | Check-out: by 10:00 AM
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- is it possible changes to Number of Guests or Plan:
- Meal-included plans: changes allowed until 6:00 PM, 2 days prior
Room-only plans: changes allowed until 6:00 PM, 1 day prior
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- Which payment Methods accepedt?
- Cash, credit card, and transportation IC cards accepted
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- Do you offer shuttle Service?
- Unfortunately we don't offer shuttle service.
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- Could we enjloy day-use plan?
- Unfortunately we don't have any day-use plan.
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- Do you have free parking lot?
- yes, we have.
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- Are there any cancellation fees?
- From 30 days prior: 50%
From 7 days prior: 100%
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- Capacity:
- Standard Cabin: 1–4 guests
Deluxe Cabin: 1–5 guests
Dog Cabin: 1–4 guests
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- Beds:
- Standard Cabin: 2 semi-double beds, 2 cots
Deluxe Cabin: 4 single beds, 1 air bed
Dog Cabin: 2 semi-double beds, 2 cots
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- Management Office Hours:
- 8:00 AM – 9:00 PM
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- Smoking Policy
- Indoor: non-smoking
Outdoor deck: smoking allowed (ashtrays provided)
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- What amenities are provided?
- Please check the room page for details.
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- What cooking utensils are available?
- Please check the room page for details.
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- Is tableware provided?
- Yes, for the number of guests in each room.
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- Can I enjoy BBQ or meals even if it rains?
- Yes, in the all-weather private dining space.
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- Is free Wi-Fi available?
- Wi-Fi is available in all rooms.
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- Is air conditioning available?
- All rooms have heating and cooling.
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- Are pajamas provided?
- Unisex, free-size top and bottom sets.
Children’s pajamas are not provided; please bring your own.
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- Do rooms have a bath and toilet?
- Yes, private bath and toilet in all rooms.
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- Is there a TV?
- No.
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- Are there power outlets?
- Yes, multiple outlets in each room.
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- Are seasonings provided?
- Only for meal-included plans.
Room-only plans: please bring your own.
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- Do you sell ice?
- We provide it free of charge at the management building. Please feel free to ask.
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- Do you sell sparkling water?
- You can enjoy sparkling water using the SodaStream provided in your room.
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- How many days in advance can I order meals?
- By 12:00 PM, 2 days prior.
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- Can I bring my own food or drinks?
- Yes, free of charge.
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- Can I bring fire tables or grills?
- No, fire equipment is not allowed. Please use the provided BBQ grill and fire pit.
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- Can I order breakfast only?
- Yes. Select breakfast after choosing a room-only plan.
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- Are there convenience stores or supermarkets nearby?
- 7-Eleven Chino Tamagawa: 10 min by car
A-Coop Farmers Sunlife: 11 min by car
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- Are pets allowed?
- Only in the Dog Cabin.
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- How many pets per room?
- One pet per room.
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- Are large dogs allowed?
- Only small and medium dogs.
Proof of rabies and mixed vaccine (5+ types) administered 2 weeks–1 year prior must be presented at check-in.
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- Are pet amenities provided in the room?
- Water bowl, food bowl, toilet sheets, crate, dog bed, wet wipes, deodorizing spray.
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- Can pets sleep on the bed?
- No. Please use the provided dog bed.
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- Are pets other than dogs allowed?
- No, this is a dog-only facility.
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- What should I bring for my pet?
- Pet food, toys, leash, medications, or familiar items with scent.
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- Are fireworks allowed?
- During summer, only handheld fireworks in front of the management office.
Please request a water bucket at the front desk.
Frequently Asked Question
Q&A
